FAQ

Payment Method
We currently accept payment by most credit cards through Shopify's payment processor. Payment can also be made with a Paypal account.  We do not accept checks, money orders, or cash.

Gift Certificates
Gift Certificates are available in $10, $20, $25, $50, and $100 denominations.  

Pre-Orders | Special Orders
We accept pre-orders on specific items only - such as certain kits, notions, patterns, and other items guaranteed to be available. 

We do not accept pre-orders on yardage of future collections.  While this is a popular trend among online fabric shops, there are no guarantees from manufacturers when new collections will ship, or if they will ship complete as ordered.  We prefer not to pre-sell fabric only to learn later that a shipment has been delayed or ordered amounts are not available as expected.

We are happy to accept special orders after availability has been confirmed with the manufacturer.  Special orders require a minimum five yard purchase with a 50% deposit (non-refundable unless availability changes).  Lead times on special orders can vary between two weeks and several months.  However, we can usually confirm a ship date from the manufacturer prior to ordering.  Please contact us for additional information.

Returns
If for any reason you are dissatisfied with your purchase, fabric in original condition (unwashed, uncut, and odor-free), may be returned within 14 days of purchase (30 days international) for refund or store credit good towards a future order.   Please see our full return policy here.

Fat Quarters
A fat quarter refers to a quarter yard of fabric that is cut 18" x 22"  (including selvage) rather than 9" x  44".  It is popular among quilters because it can yield a greater variety of individual cut pieces than a standard 1/4 yard cut.  To order a fat quarter, simply choose fat quarter from the quantity drop down.

If you would like yardage of the same fabric, please add to your cart as a separate item.

Swatches
If you're uncertain of a pattern of color, we're happy to offer small 2" x 2" swatches free of charge.  We ask that you limit your request to four fabrics; eight if ordering fabric or other items at the same time.

Price guarantee
If a price has dropped within 5 days of a purchase, please contact us with your name and order number to request a "price adjustment".  We will refund the difference in the form of a gift certificate towards a future purchase!